Frequently Asked Questions
Who is this for?
Full Cart is perfect for hard working individuals and families looking for a way to extend their grocery budget.
Why is there no charge for the groceries?
Full Cart partners with generous companies and organizations you know and love to cover the cost of your meals. All you pay is shipping.
Where can I find nutrition information?
You can find all nutrition information here.
How long are the food items good for?
For consumer packaged goods, please check the date on the packaging. Feeding Children Everywhere meals are good for 3 months from the time you receive your package. For fresh produce, please refer to the "Important Notice" document in the box.
Can I ship directly to Military Bases or P.O. Boxes?
No, please utilize the nearest FedEx pickup location as the "ship to" address for your order.
How long will it take to receive my order?
Most shipments arrive within three business days. Click here to refer to our shipping guide.
How do I change my address?
Please use Fedex Delivery Manager. To get started, please click here and select "SIGN UP NOW".
What do I do if my package is stolen?
You can report stolen packages to firstname.lastname@example.org and we will do our best to assist you! Please note that stolen packages will not be replaced if you are not registered for FedEx Delivery Manager, so make sure you are signed up here.
Is there a recurring fee?
No, this is a one time purchase. There is no recurring fee or subscription.
Where do you deliver?
We ship to all 50 states!
Why do you offer career services?
Busy schedules, expensive bills, and limited access to food make an empty food cabinet all too common in America. Sometimes that's caused by a lost job or low access to better employment options. Career Services are a great way to get back on track and can be accessed by clicking here
Do you accept EBT?
EBT cards cannot be accepted online or for shipping and processing fees. A major debit card or credit card is required to process an order for shipping and handling.
Can I re-use the cooling pack?
Yes! We encourage Full Cart customers to save plastic and re-use the cooling packs.
How do I cook my meals?
Please click here for cooking instructions.